Privacy Policy
Last updated: 30 October 2026 · Sigmma Engineering Ltd (trading as Rubberbits & Industrial Conveyors)
1. Overview & Business Identity
Rubberbits & Industrial Conveyors is a division of Sigmma Engineering Ltd, an owner-operated New Zealand company located at 12 Victoria Street, Petone, Lower Hutt 5012.
We are committed to safeguarding the privacy and confidentiality of our industrial clients, trade partners, councils, and website visitors in accordance with the New Zealand Privacy Act 2020 and its twelve Information Privacy Principles (IPPs).
2. Information We Collect
When you interact with our website, request a price quotation, or submit a technical inquiry, we collect only the information reasonably necessary to service your requirement:
- Contact Details: Your full name, business or organisation name, email address, phone number, and New Zealand delivery region.
- Quotation Specifications: Product names, material grades (e.g. EPDM, Nitrile, Neoprene), dimensions, required thicknesses, quantities, and custom cutting instructions.
- Uploaded Drawings & Media: Technical CAD drawings, PDF specification sheets, or photos of existing conveyor parts or profiles submitted via our secure Request a Quote drawer.
- Security & Abuse Prevention: A one-way cryptographically salted hash of your IP address and consent timestamps to protect public inquiry endpoints against automated spam. We never store raw IP addresses in plain text.
3. Purpose of Collection & Use
We use the collected information solely for genuine business purposes:
- To prepare and issue accurate commercial quotations and pricing schedules.
- To contact you with technical questions regarding dimensions, compound compatibility, or lead times.
- To schedule onsite conveyor belt splicing, custom die-cutting, or dispatch goods from our Lower Hutt warehouse.
- To maintain internal records of past orders and warranty references.
We do not sell, rent, trade, or transfer your personal information to third-party advertisers or external marketing networks.
4. Storage, Security & Access Controls
Your quote records and uploaded documents are stored in secure cloud infrastructure located within the Australasian region (ap-southeast-2 Sydney).
All database tables enforce strict Postgres Row Level Security. Only authenticated Rubber Bits NZ staff accounts can view quote submissions and contact messages.
Customer engineering drawings and file attachments are stored in a private bucket accessible only through temporary, cryptographically signed URLs.
5. Cookies & Local Browser Storage
Our website uses strictly necessary cookies and local storage tokens to enable core functions:
- Maintaining staff authentication sessions when accessing the management portal.
- Remembering your currently prefilled quote items while browsing between catalogue products.
- Preventing duplicate quote form submissions.
We do not deploy cross-site tracking cookies, behavioral ad pixels, or third-party retargeting scripts.
6. Access, Correction & Your Rights
Under the New Zealand Privacy Act 2020, you have the right to request a copy of any personal information we hold about you and to ask for it to be corrected if you believe it is inaccurate or out of date.
To request access, please contact our Privacy Officer:
Privacy Officer — Sigmma Engineering Ltd / Rubberbits
12 Victoria Street, Petone, Lower Hutt 5012, Wellington, New Zealand